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30-Day Refurn Terms

Shipping Info :

We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible.

Processing time: Generally we will ship your order within 1-2 business days after order confirmation.

TIPS: Due to Covid-19, shipments may be delayed. And the delivery information may be updated slowly or even temporarily no information. Please don't worry, we will do our best to urge FEDEX/UPS to help you get the goods as soon as possible.

Shipping time: 9-14 business days. Business days refer to Monday~Friday ( excludes Holidays), and the time zone is the Eastern Time Zone of USA (GMT-5).

Shipping carrier: FedEx or UPS.

Shipping fee: Free shipping.

Shipping from: US Local warehouses.

Shipping area: US only (excluding Hawaii, Alaska, P.O.Box, APO, FPO and U.S. protectorates)

NOTE: No Taxes for Any Order

Any other questions, please contact us at service@hommoo.com


Return Info:

Your satisfaction is our priority.We hope that you love the product you purchased. If you are not completely satisfied, we are here to help you with a replacement or return. We will accept returns on any item WITHIN 30 DAYS of being delivered to you.We cannot accept a return on an item after 30 days have passed.

Shipping is free for all eligible returns! If the wrong product is sent, or the product is damaged during transportation, the customer does not need to pay the postage when returning the product.

When the customer buys the wrong product, the product is not suitable for the customer, or the customer does not want it, the customer shall bear the freight when returning the product.

Check your item as soon as you receive it! You have 48 hours to inspect your item(s) and notify us of any damage or defect. We cannot honor any claims of damage after 48 hours after delivery.

You must return the items in their original packaging and shipping boxes. All accessories from the original shipment (if applicable) must be included to receive a full refund for the returned merchandise.

Before return, please contact us for return details and confirm the correct return address. After that, you can send us an email to inform us.

You can always contact us for any return question at service@hommoo.com.